Skin Spa Eco Luxe Beauty

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KNOW BEFORE YOU GLOW
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(904) 853-5131

Know Before You Glow

We’re seriously honored you chose Skin Spa — whether it’s for skincare, facials, lashes, or brows, you’re officially in good hands (literally).

Before your visit, check out our Know Before You Glow guide — it’s your VIP pass to pricing, policies, and everything in between (like where to park and when to sip your coffee). No fine print, no awkward surprises — just clarity, comfort, and confidence from first click to final warm towel.

Questions? We’ve got you. Call us anytime at 904-853-5131 — we’re real people who actually like to help.

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Your Skin Spa First Visit Guide

  • Our front door is at he corner of 9th Avenue North and 4th Street, inside the Seawalk Village Shopping Center in Jacksonville Beach.
  • Feel free to park in any available space in the Seawalk Village area or in the gravel lot across from the church on 8th Avenue North and 4th Street.
  • Look for our custom Skin Spa sidewalk sign outside—it might just have your name on it.
  • Come inside and check in with our front desk support team. If you haven’t already completed your digital intake forms, they’ll help you finish them after you arrive.
  • We recommend discontinuing any retinols, Retin-A, Tazorac, tretinoin, or other exfoliating products at least 3 days before your service.
  • Sunscreen is your bestie—wear daily, especially after your facial.
  • If you have any questions about prep or skincare products, don’t hesitate to call.
  • Enjoy our Flamingo Coffee Bar while you wait, stocked with coffee/teas, elevated snacks, and more.
  • Restrooms are available (we have two).
  • Free Wi-Fi and a cozy, stylish lobby to chill in before your service.
  1. You’ll be greeted by name and offered water.
  2. Your esthetician will walk you to our Aromatherapy Bar to select your custom scent.
  3. They’ll guide you to your treatment room, where you’ll choose between a warm or room-temperature gown.
  4. You’ll be shown how to get settled, then left to relax before your treatment begins.
  5. Once your esthetician returns, they’ll do a thorough consultation to review your skin goals, routines, and make the appropriate recommendations for treatment.
  6. From there, it’s glow time.

We pride ourselves on clear, up-front pricing and guest-first policies. 

Cancellation Policy:

  • Cancellations require 24-hour notice.
  • Less than 24 hours may result in a 50% charge.
  • No-shows are charged 100% of the scheduled service.
  • Same-day cancellations/reschedules incur a $25 fee.

Payment & Fees:

  • A 3% service fee is applied at checkout to support guest amenities, education, and operations.
  • This fee does not apply to retail purchases or gratuity.
  • This fee is not a tax and is not taxable.

Refunds & Exchanges:

  • No refunds on services.
  • Unopened products may be exchanged within 14 days.
  • Opened or used products cannot be refunded or exchanged.

Still have questions? Call us at 904-853-5131 — we’re real humans who love to help.

We can’t wait to meet you.

  • A 3% service fee is applied at checkout to support guest amenities, education, and operations.
  • This fee does not apply to retail purchases or gratuity.
  • This fee is not a tax and is not taxable.
  • No refunds on services.
  • Unopened products may be exchanged within 14 days.
  • Opened or used products cannot be refunded or exchanged.

Still have questions?

Call us at 904-853-5131 — we’re real humans who love to help.

We can’t wait to meet you.