KNOW BEFORE YOU BOOK

Are you ready to schedule a facial, head spa, brow & lash services, and/or waxing?  We are thrilled to have you visit our spa!  We understand that you have many choices and appreciate that you have chosen and trust us to provide you with an exceptional guest experience and an excellent service. 

It is extremely important for us to provide clarity and transparency around our pricing, policies, and operating procedures.  In an effort to provide you with these details and to avoid unwelcome surprises during your visit and upon check-out, please review the list below and do not hesitate to call 904-853-5131 for more information, we are here to help you in every way.

  • PLEASE NOTE THAT PRICES ARE BASED ON THE ESTHETICIANS’ YEARS OF EXPERIENCE, LEVEL OF EDUCATION,  AND EXPERTISE.  CLICK “BOOK NOW” TO VIEW EACH INDIVIDUAL ESTHETICIAN’S LEVEL AND PRICING.  VISIT “OUR TEAM” PAGE TO LEARN ABOUT SERVICE PROVIDERS’ QUALIFICATIONS.
  • We require a 24-hour notice of cancellation for any appointment for any service. Appointments that are canceled less than 24-hours in advance may result in a charge that is 50% of the cost of the scheduled service(s). “No Shows” will be charged 100% of the cost of service.  Appointments booked day-of and canceled or rescheduled same day will result in $25 fee.
  • We will also require consent to store credit card information for the purpose of collecting the necessary fees for violating our cancellation policy.
  • A 3-4% service charge will be added upon check-out. This nominal fee allows us to continue covering education for staff, amenities for our guests, and rising costs of overhead expenses.  The fee is non-taxed and does NOT apply to retail or gratuity.
  • NO REFUNDS ON SERVICES
  • UNOPENED PRODUCTS MAY BE EXCHANGED WITHIN 14 DAYS OF PURCHASE
  • NO REFUNDS OR STORE CREDIT ON PRODUCTS THAT HAVE BEEN OPENED OR USED
  • PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE, always call if you are unsure of the cost of your visit.♥
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